Human Resource Business Partner (HRBP) is responsible for hiring, developing and looking after employees. This involves functions such as recruitment & orientation, monitoring performance, employee engagement and labor relation.

  • Recruiting and interviewing potential applicants on experience, skills, and education
  • Contacting applicants’ background references
  • Process documentation and prepare reports relating to employees’ activities
  • Provide high-quality advice and service to management on daily employee relations and performance management issues
  • Prepare paperwork, schedule, and facilitate smooth new hire onboarding process, coordinating with cross-functional departments to deliver an exceptional first-day experience
  • Handle all administrative tasks for onboarding, new hire orientation, and exit interviews, including entering data into HR information systems and auditing for accuracy and compliance
  • Provide support to employees in various HR related topics such as leaves, compensation etc. and resolve issues and problems
  • Provides day-to-day benefits administration services. Assist employees with any claim issues.
  • Recommends changes in benefits offered, especially new benefits aimed at employee satisfaction and retention.
  • Protects the interests of employees and the company in accordance with company Human Resources policies and governmental laws and regulations.
  • Ensure legal compliance of HR regulations and applicable employment laws, and update policies and/or procedures as required
  • Represent company in labor related issues/legal cases
  • Identify ways to improve policies and procedures
  • Promote HR programs to create an efficient and conflict-free workplace and improve employee experience
  • Undertake tasks in performance management
  • Gather, maintain and analyze data with useful HR metrics
  • Prepare periodic reports for management, as necessary or requested
  • Maintain employee files and records in electronic and paper form
  • Develop contract terms for new hires, promotions and transfers
  • Prepare termination and severance letters
  • Conduct regular audits on employee files and ensure all employee data is complete and accurate
  • Assist in the communication, interpretation, and upkeep of employee handbook, employee directory, and organizational chart, and contributes to the development of policies
  • Assists international employees with expatriate assignments and related HR matters.


Job Qualification:

  • With at least 4 years relevant experience as HR Generalist focused in Recruitment, Labour Relations, Performance Management and Employee Engagement.
  • Organized and efficient in daily tasks
  • Excellent verbal and written communication skills
  • Able to multitask, prioritize, and manage time efficiently
  • Great “people-person” skills and professional attitude
  • Preferably has call-center experience
  • Keen to details
  • Open to work on permanent night-shift (11 o'clock in the evening - 8 o'clock in the morning, Monday-Friday)